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Customer support service

With the Online Help Service, you get closer to your clients, providing live support to your online business

The service

Online Customer Support Service is a chat system available through your company's or ecommerce website to directly answer questions and doubts from your clients.

 

  • Increase your website visitors experience providing a humanized service
  • Reduce your response time to doubts about your products or sales conditions
  • Increase your sales
  • Reduce communication costs

 

 

 

A service from people to people, without leaving the digital world. From a click!


 

 

Features

  • Easy-to-use
  • Multiple chats simultaneously
  • Chat transcript print
  • Chat transcript send by mail
  • Multilanguage
  • Priority queue
  • Users tracking, including geo detection
  • Pre defined canned messages
  • Configure start chat fields
  • Pro active chat invitation
  • Set your online status (online/offline)

Contact us

 

 


 

 

 

 

Business units

Websites e online marketing
Web, communication and online development

Tailor-made solutions
Online services and applications to meet customer specific requirements.

Business solutions
Tools and solutions to business process optimization and customer relationship management

Online business
B2C and B2B solutions and services to develop online business.

Partners
Key partners for full-fledged solutions.

Twitter

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Our mission

Using the technology in a professional and responsible manner, our mission is to create solutions tailored to the specific needs of our customers.

Innovate and seek to go further. Use the imagination to create solutions based on knowledge and experience.

 
+351 211 450 247 / +351-969033267
 
 

Av. António Serpa, Nº 32 - 6ºB
1050-027 LISBOA
Portugal

Resolução Alternativa de Conflitos

Política de Privacidade e Tratamento de dados